Brane gives small businesses a free support chat for their website, a place to promote events, and a community their customers can join. One line of code, one inbox, no monthly bill.
Free. Your team answers from the app or any browser.
polishdsolutions.com
Polish'd Solutions
About Services Contact
Brands. Cocktails. Growth.
A specialist partner for premium spirits brands in Australia.
Polish'd Solutions
You are chatting with a real person
Hi! We're opening a cocktail bar next month. Could you help with a signature menu?
Love to. When's opening night? Let's book a tasting this week.
Friday afternoon works for us.
Write a message
Everything lands in one Brane inbox, so you can see who is waiting and answer from wherever you are.
Visitors message you from any page. Reply after they have left and your answer is emailed to them, with the conversation waiting when they come back.
List your event and give it a chat that starts before the doors open. People nearby find it on the map, with a live countdown and your own ticket link.
Give your regulars a group chat of their own, public or private, so they talk to each other as well as to you. Embed it on your site if you like.
Your business and its Crowds show up on the Brane map for people nearby who share the interest, including travellers planning their trip.
Put your Brane link in your Instagram, TikTok and LinkedIn bios and on your Google listing. Every enquiry arrives in the same place as your website chat.
Cafes and restaurants
Bars and venues
Drinks and hospitality brands
Event organisers
Sports clubs
Shops
Studios and services
Consultants and agencies
1
Create your account
On your phone or at brane.chat, with your business name as the username.
2
Add your username to the code
Put your Brane username into the one line of code.
3
Paste it into your header
Add it to your website's header so the chat shows on every page.
4
Answer from anywhere
Turn on notifications and reply from the app or any browser.
<script src="https://embed.brane.chat/embed.js"
data-user="your-business"
defer></script>
Works anywhere you can paste a script tag, from a hand-built site to a website builder.
Yes. The chat, the embed and every conversation are free, with no per-seat or per-message pricing.
Yes. Team members sign in to the same account and answer from one shared inbox.
No. Every message reaches a real person, and the chat tells visitors that before they start.
Your reply is emailed to them, and the conversation is waiting on your site when they return.
No. The loader fetches nothing else until somebody opens the chat.
If you want them to. You can embed a public group chat instead of private support to build a community.
Free. Set up in five minutes.
