Community
Give your customers a place to talk to you and to each other. Brane group chats, called Crowds, are free, public or private, and found by people who share the interest.
Embed your Crowd on any page with one line of code, so visitors join the conversation without leaving your site.
Share your Crowd link anywhere: social bios, emails, packaging, QR codes and receipts.
Open it to anyone who shares the interest, or keep it private for members and customers.
Public Crowds show up for people on Brane who share the interest, so new customers can find your community.
1
Create your account
On the Brane app or at brane.chat, with your brand name as the username.
2
Start your Crowd
Name it, choose public or private, and set the topic.
3
Embed it and share it
Put it on your website and share the link wherever your customers are.
How much does it cost?
Nothing. Crowds, the website embed and every conversation are free.
Should our Crowd be public or private?
Public Crowds can be discovered by people who share the interest, which helps you grow. Private Crowds suit members, customers or a beta group.
Can we still offer one-to-one support?
Yes. Use support chat for private conversations with customers, and a Crowd for the community.
How do we put the Crowd on our website?
Paste one line of code into your page. The setup guide covers every option.
