WordPress plugin
Install Free Support Chat Widget by Brane, paste your username and switch it on. Visitors message you from any page of your WordPress site, and you answer from the Brane app on your phone. No monthly fee, no seat limits, no chatbot.
Free and open source (GPLv2). Works with WordPress 5.8 and later.
✓ No code to paste
✓ Your colours, light or dark
✓ Floating button or in a page
✓ Free
What you get
A Brane menu in your dashboard walks you through it: get the app, choose a username with your brand, pick your look, switch it on.
Pick your brand colour with a colour picker or a hex code, choose light or dark and the corner it sits in, and write your own welcome line. A live preview shows it as you go.
Show a floating chat button across your site, open it from your own menu link or button, or put the chat right inside your Contact page with a shortcode.
1
Download the plugin
Get free-support-chat-widget.zip. Keep it zipped.
2
Upload it to WordPress
Go to Plugins, Add New Plugin, Upload Plugin. Choose the zip, install it and activate it.
3
Get the Brane app
Download it from the App Store or Google Play, choose a username with your brand and allow notifications, so you hear about every message straight away.
4
Switch it on
Open Brane, then Support Chat, in your dashboard. Paste your username, pick your colours and switch the chat on.
In a page
Want the conversation front and centre on your Contact or Support page? Paste the shortcode into the page and the chat appears there, full width.
Your settings. It uses the same username, colours and theme as the floating chat.
Your height. 640 pixels by default, or set it in pixels or as a share of the screen.
Never twice. On a page with the shortcode, the floating button stays out of the way.
[brane_chat_embed]
[brane_chat_embed height="80vh"]
Paste it into a Shortcode block, or any text block.
Yes. The plugin and the Brane app are free, with no paid plan and no limit on conversations.
No. Visitors chat right on your site after entering their email address. Only you need the Brane app, to reply.
No. Every message reaches you, a real person, and the chat tells visitors so before they start.
Yes. It works with any theme, including Elementor and the block editor. If a caching or optimisation plugin stops the chat appearing, clear its cache, or exclude embed.brane.chat from its JavaScript settings.
Not yet. Until it is, download the zip from this page or from GitHub, where the source code lives too.
You can add the same chat to any website with one line of code. Get your live chat code, with step by step guides for Shopify, Wix, Webflow and Squarespace.
Read the business FAQFree. Your visitors chat on your site, and you answer from your phone.
Download the plugin